Let’s say you’re tired of tracking all your
organization’s assets in a shared Google Doc, and you’re ready to make the
plunge into a new IT asset management software
package. What features will you want six months or six years down the line? In
talking with IT support desk professionals.
Here are five of the top features without it
business can’t be stable and proficient:
Use It Anywhere:
Now a days, asset management software needs to be
installed on a local computer, or as part of another system such as Lotus
Notes. Local software is hard to use when you are not sitting at work typically
they require a VPN or cumbersome remote dial-in connection.
Most of the time these erp
software are hosted in cloud, which means you
can use it anywhere there’s access to a web browser, from any device. Yes, that
means tablets, smartphones and computers!
Visibility:
When your manager asks for a report on empty drive
bays in desktop machines, will you be able to provide it? What about integrated
cameras? Copies of Windows, by version?
Think about some of the reporting functions that
have been asked of you, and make sure that a majority of components have
visibility in any new system you are evaluating. Do you remember any crazy
reports that your superiors might have asked you for in the past? Making them
happy is part of your job, and justifies the expense of a new asset management
system.
Dead Simplicity:
The trend in technology from interfaces to websites
to devices is toward simplicity. That’s why grandma likes to check her email on
an iPad it’s easy. Look for IT asset
management software that gets out of your way, instead of blocking your
way.
Look for a clean, easy-to-use interface. Simple
sharing between users. Intuitive reports. That’s better for workflow, and makes
your day less stressful.
Integrate:
Imagine a smartphone that wouldn’t let you install
apps, or an operating system that wouldn’t run any outside software.
Rapid Deployment:
One of the biggest concerns is data migration, when
you’ve decided to upgrade your asset management solution. Make sure your new
system has a painless deployment method that doesn’t leave you stuck without a
solution. Most of this is usually chalked up to moving the database, which
needs to be hassle-free.
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